Documentation
What the product does and every setting it has, in the order you meet them. Written to be read once, front to back, while you are setting up.
If something is already going wrong, the help centre is the place to look: it is arranged as questions rather than as features. The guides are about outreach in general rather than about this product.
Start readingGetting started
- Overview
What OutreachConvert does, the loop it runs, and the three rules that shape everything else.
- Connecting LinkedIn and a mailbox
How accounts are connected, what the product can see, and what it never holds.
- Voice, case studies and your booking link
The three things you give the writer, and what each one changes.
How it works
- Signals
What counts as something worth responding to, and why most things do not.
- Plays
A play is one rule: when this happens, draft that. Every one starts switched off.
- Follow-ups
One extra message after a set number of days of silence, and the things it is forbidden to say.
- How a draft is written, and what is blocked
The writer responds to the specific event, and a guard refuses anything that reads as generated.
Reviewing and sending
Conversations
- The inbox
Replies land here, automation stops, and the conversation becomes yours.
- Outcomes
Record whether a conversation became a meeting, a customer, or nothing, and see which triggers are worth acting on.
- Being told when something needs you
One email on weekday mornings, and only when something is genuinely waiting.